TU response to MOV-HSBC NV

[DeeT]

HSBC NV has a charge off account I am trying to get removed. HSBC responded to my request for investigation with a generic letter stating it was "purchased by another lender Because at one time your Account was owned by HSBC Bank, formally knowm as Household Bank, the item on your credit bureau report may be identified as HSBC Bank FKA HHLB. Which it is not.

I sent another investigation request asking for the original contract etc...CMRRR

I disputed this item with TU EQ EX all came back verified.

I MOV TU, EQ, EX and this is what I got in the mail from TU yesterday

Thank You for contacting TU bla bla

RE: Verification Documents not available

"We store information in our records as it is supplied to us by creditors. When information is disputed, we are required to investigate and record the current status of the information. We do not provide dispute verification responses received from creditors. If you need to obtain documentation or written verification concerning your account, then please contact your creditor directly.

When I sent the MOV I included the original letter sent to HSBC, copy of the CMRRR ( green card) with signature. Letter from HSBS.

Guess I am at a loss on what my next step is. If the OC didn't supply me with the information requested. How in the hell did they verify. Where do I go from here

[MadinKS]

I would write TU again and mention that you are allowed by FEDERAL LAW, to have the information they used to verify the accuracy of the information and if they refuse to comply with the FEDERAL LAW, you will see them in court.

§ 611. Procedure in case of disputed accuracy [15 U.S.C. § 1681i]

( Contents. As part of, or in addition to, the notice under subparagraph (A), a

consumer reporting agency shall provide to a consumer in writing before

the expiration of the 5-day period referred to in subparagraph (A)

(i) a statement that the reinvestigation is completed;

(ii) a consumer report that is based upon the consumer's file as that file

is revised as a result of the reinvestigation;

(iii) a notice that, if requested by the consumer, a description of the

procedure used to determine the accuracy and completeness of the

information shall be provided to the consumer by the agency,

including the business name and address of any furnisher of

information contacted in connection with such information and the

telephone number of such furnisher, if reasonably available;

(iv) a notice that the consumer has the right to add a statement to the

consumer's file disputing the accuracy or completeness of the

information; and

(v) a notice that the consumer has the right to request under subsection

(d) that the consumer reporting agency furnish notifications under

that subsection.

[thomassl]

If TransUnion verified the debt, they are required to tell you exactly how they did it! They have to tell you the who, what, when, why and how they verified it.

[DeeT]

Your gonna love this one Experian responded in today's mail

Start's with the normal b.s

"A National Consumer credit reporting company stores information from credit grantors, public records and other reliable sources following the guidelines in the FCRA. If you need additional information that is not incuded on your report about an item, they you may want to contact the data furnisher directly. Please refer to your original personal credit report for the business name, address and phone number (if available) of the source that verified the information."

According to FCRA a national consumer credit reporting company's role in the dispute process is to investigate information to determine the accuracy and completeness of any disputed item by contacting the source of the disputed information and informing then of all relevant information regarding the comsumer's dispute. If the issue is not resolved, then the comsumer credit reporting company must offer to include a comsumer statment ont he personal credit report. The FTC (the gov agency charged with enforcement of the FCRA) does not require that the comsumer credit reporting company obtain documentation such as the actual signed sales slips, signature cards, contracts, etc. nor does it require that consumer credit reporting companies act as mediators or negotiators in account disputes.

My response to both

RE: Page 1 of 2 Paragraph 3 and 4 of file 12356789

Response to Method of Verification

To Whom it may concern:

I would like to thank you for your response to my Method of Verification sent to you Certified Mail Return Receipt Requested sent April 12, 2007.

I noticed you stated in Paragraph 3 that I should contact the original creditor for additional information. And you stated in Paragraph 4 that you are not required to obtain actual documentation. Both of which I agree with and will take into consideration if I have not done this already.

Perhaps you did not understand my original request to you even though I have enclosed another copy of the original letter sent to you, which you signed for via the USPS Certified mail Return Receipt Requested.

I did not ask for original documentation of sales slips contracts signature cards I asked for the following information.

· A description of how your investigation of the above account was conducted

· Including all Names, address, city, State, Zip Code, telephone numbers of all person, companies or other avenues of investigation were made

· Copies of all original documents sent to each of the four companies above used by you to conduct these investigations.

· All copies of original documents sent to each of the four companies above returned to you for such verification.

These items are not sales slips, contracts or any of the items you mentioned according to the FCRA, are they. Perhaps you forgot that under Federal Law you are required to supply me with the information I requested. I have listed the law for you below for your reference.

§ 611. Procedure in case of disputed accuracy [15 U.S.C. § 1681i]

( Contents. As part of, or in addition to, the notice under subparagraph (A), a

consumer reporting agency shall provide to a consumer in writing before

the expiration of the 5-day period referred to in subparagraph (A)

(i) a statement that the reinvestigation is completed;

(ii) a consumer report that is based upon the consumer's file as that file

is revised as a result of the reinvestigation;

(iii) a notice that, if requested by the consumer, a description of the

procedure used to determine the accuracy and completeness of the

information shall be provided to the consumer by the agency,

including the business name and address of any furnisher of

information contacted in connection with such information and the

telephone number of such furnisher, if reasonably available;

(iv) a notice that the consumer has the right to add a statement to the

consumer's file disputing the accuracy or completeness of the

information; and

(v) a notice that the consumer has the right to request under subsection

(d) that the consumer reporting agency furnish notifications under

that subsection.

To state once again, I am requesting who you verified this account with including the name, telephone number address, when you verified this information, where you verified this information at, why you verified this information and how you verified it.

I am expecting this information within 15 days of receipt of this letter or we will have to meet in court.

ok am I being too big of a b----

[zfire]

It looks just fine to me.

It's not a form letter because you wrote a few things in your own words.

You are telling them that you know your rights.

[MadinKS]

Sounds good to me and no, you're being a frustrated consumer that is being railroaded by big business. I have received the dreaded "frivolous" letter from EX, so, I submitted a complaint w/my AG and the FTC. We'll see who's frivolous now mothertruckers!! Good luck.