SecretAgentWoman Posted August 4, 2007 Report Share Posted August 4, 2007 This has been going on for 24 hours. Won't even let me look at my old report. I've contacted customer service twice, the first guy told me to try again in 5 minutes, the second said to try again in yet another 24 hours.Anyone else getting this? Link to comment Share on other sites More sharing options...
msfinance72 Posted August 4, 2007 Report Share Posted August 4, 2007 yeah...I've experienced this a # of times...I think a lot has to do with system traffic...e.g. bunch of people trying to login, bureau doing maint on its system, etc. typically I wait about 4 hrs. if that doesn't wk. I try the next day (but not during lunch time -- a high traffic time)... Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted August 5, 2007 Author Report Share Posted August 5, 2007 Well, I've been trying since Friday, so it's way past 4 hours! Link to comment Share on other sites More sharing options...
aadam101 Posted August 5, 2007 Report Share Posted August 5, 2007 I would definitely call them! Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted August 5, 2007 Author Report Share Posted August 5, 2007 I've contacted customer service twice, *ahem* Link to comment Share on other sites More sharing options...
devilbrad Posted August 5, 2007 Report Share Posted August 5, 2007 I havent been able to get in since Friday. I was in there and refreshed my report and it locked me out. Link to comment Share on other sites More sharing options...
sambabchip1 Posted August 5, 2007 Report Share Posted August 5, 2007 Hi , TC lets me get on, but will not update when i hit the update report.i ready to cancel, again.anybody.thxeugene Link to comment Share on other sites More sharing options...
dazedandconfusedincali Posted August 5, 2007 Report Share Posted August 5, 2007 I've been able to access mine. On the 25th I was locked out for 24 hrs. By the way I've been doing it almost 2 months and have no bumpage. Link to comment Share on other sites More sharing options...
aadam101 Posted August 5, 2007 Report Share Posted August 5, 2007 *ahem*Call them again??? Sorry. I wish I had better advice. :confused: Link to comment Share on other sites More sharing options...
Macwench Posted August 5, 2007 Report Share Posted August 5, 2007 I'm getting in okay, but when I update it hangs up and I have to hit the stop button on my browser and reload the page. Then it comes up with the correct date. No problem getting in and viewing my report (just did about an hour ago) Link to comment Share on other sites More sharing options...
chilton1 Posted August 5, 2007 Report Share Posted August 5, 2007 SAW, it happens I was locked out for about two weeks. i think Tmac01 is still locked out. all you can do is wait. :( Link to comment Share on other sites More sharing options...
aadam101 Posted August 5, 2007 Report Share Posted August 5, 2007 You should also ask for a refund! Link to comment Share on other sites More sharing options...
chilton1 Posted August 5, 2007 Report Share Posted August 5, 2007 You should also ask for a refund!I did get a refund 8-) Link to comment Share on other sites More sharing options...
hiblues Posted August 5, 2007 Report Share Posted August 5, 2007 They locked me out, and I am still locked out.My advice to anyone with this service is, DON'T call in to complain,They just close your account.I guess they figureyou are not worth the $12 (to $15) a month if you complain.Sprint did the same thing with 1000 of their clients, just cut them off becausethey complained to much Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted August 6, 2007 Author Report Share Posted August 6, 2007 Yep, after call number 4, they closed my account and said they'd send me a "coupon" to re-open it in 24 hours. This sucks.As far as I know, TC is the ONLY public service that lets you pull all three daily. All others are only "members only" perks of some banks, cards, etc.What can I do?? Never check my TU CR again????? Pay for 3x the money for 3x the subscriptions at each CRA???? It boggles the mind. Link to comment Share on other sites More sharing options...
chilton1 Posted August 6, 2007 Report Share Posted August 6, 2007 Yep, after call number 4, they closed my account and said they'd send me a "coupon" to re-open it in 24 hours. This sucks.As far as I know, TC is the ONLY public service that lets you pull all three daily. All others are only "members only" perks of some banks, cards, etc.What can I do?? Never check my TU CR again????? Pay for 3x the money for 3x the subscriptions at each CRA???? It boggles the mind.Go to Transunion.com and pull a new credit report. You dont need a confirmation number. Just follow the procedure to dispute you will get a new report.YOu know experian.com you need a confirmation number. Equifax you are on your own. Good luck SAW this willbe a very long 24 hours. Link to comment Share on other sites More sharing options...
lhslancers Posted August 7, 2007 Report Share Posted August 7, 2007 Transunion has locked me out of the back door. Equifax has a back door as long as you don't subscribe to any of their products. More info is available over at creditboards on the back doors of the CRA's. Lots of people are starting to get locked out of Experian's back door of late. Use it sparingly. I shouldn't think you would need to go there more than once per month when you know everything has reported for the period. Link to comment Share on other sites More sharing options...
chilton1 Posted August 7, 2007 Report Share Posted August 7, 2007 Transunion has locked me out of the back door. Equifax has a back door as long as you don't subscribe to any of their products. More info is available over at creditboards on the back doors of the CRA's. Lots of people are starting to get locked out of Experian's back door of late. Use it sparingly. I shouldn't think you would need to go there more than once per month when you know everything has reported for the period.I am heading to NJ to kiss your Ok Ihslancer, I liked you up until this post You expect us to go over there and search since you know how why dont you share you :evil: :evil: Link to comment Share on other sites More sharing options...
CleverCynic Posted August 7, 2007 Report Share Posted August 7, 2007 Never been a back door man, but I'm willing to try...give it up LHS!!! Link to comment Share on other sites More sharing options...
Nascar3 Posted August 7, 2007 Report Share Posted August 7, 2007 Never been a back door man, but I'm willing to try...give it up LHS!!!ROFL! Hey wait, I thought Amerikaner was the Post Whore??? Link to comment Share on other sites More sharing options...
Amerikaner83 Posted August 7, 2007 Report Share Posted August 7, 2007 I am, but he's just a post-slut. He doesn't get paid the cash that I do Link to comment Share on other sites More sharing options...
Nascar3 Posted August 7, 2007 Report Share Posted August 7, 2007 Link to comment Share on other sites More sharing options...
Amerikaner83 Posted August 7, 2007 Report Share Posted August 7, 2007 Link to comment Share on other sites More sharing options...
jetscarbie Posted August 7, 2007 Report Share Posted August 7, 2007 TC acts weird for me alot. I get locked out for about 2 to 3 days then I am able to get back on.TU or EQ will send me a letter saying they deleted something and it never Updates on my TC reports. This last time it took over 2 weeks for the delete to finally show. I am flying blind with TC's reports sometimes.EQ sent me a new updated report in the mail the other day. There were two accounts that they deleted and one new account was added on. Not on TC though. It was all the same. Link to comment Share on other sites More sharing options...
SecretAgentWoman Posted August 7, 2007 Author Report Share Posted August 7, 2007 The coupon didn't work. I still got "credit bureau not responding." This bites. I tried signing up for the Equifax gold, and had an error there too!! Link to comment Share on other sites More sharing options...
Recommended Posts