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Guess who's getting a refund!


eakub
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OMG! Just got a phone call... and the settlement company is refunding my money! Yippee!!!! xdancex

The lady I talked to said that they will mail me a check and she said to be sure to call her if I don't see it within 10 days!

Macwench - You SO have won a prize! Are you sure you don't want one? You certainly have earned it! :mrgreen:

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OMG! Just got a phone call... and the settlement company is refunding my money! Yippee!!!! xdancex

The lady I talked to said that they will mail me a check and she said to be sure to call her if I don't see it within 10 days!

Macwench - You SO have won a prize! Are you sure you don't want one? You certainly have earned it! :mrgreen:

I am sure he will accept 1/2 the check :)++:)++ :)++

Congratulations.

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No... I didn't have to wait long! That was good!

I was caught completely by surprise though. I was home on my lunch break and I was munching away. Then the phone rang and the caller id said "National Center". I dunno... I usually don't answer calls like that because I think its a telemarketer or something. But something told me to answer it... and I was so glad I did! :)

They way the lady was talking at first though... I thought she was going to tell me that they weren't going to refund my money. She was asking questions about why I wasn't happy with their services and she wanted to know what I had been told by the sales person who signed me up for the program (I imagine they would want to look into that since they might end up with some more "misinformed" customers). So I starting reading parts of my saved e-mails to her... and then, to my surprise, she was apologizing to me. Hmm... perhaps this company isn't such a bad company after all. I mean... at least they gave me my money back without much fight. I guess I won't need to report them or anything anyway.

Anyhoo... I'm getting shorted $2 and some cents because that was the money that was in my "reserve account" with the bank that they use. The bank was a bit angry that I closed the account they were drawing their automatic payments from... so they decided to keep the money that was in the account. Good thing the settlement company's fee was so huge! LOL! Otherwise the bank probably would have kept whatever they could. :?

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No problem chilton

It's good to see a happy ending to this. I don't usually go for cross posting, but if you are satisfied with what they did for you on this, you might consider posting in your big thread about it (or you may have - I didn't look). If someone is doing a search on them it will at least give them the end of the story - that they did try to resolve this quickly and fairly. Just a thought...

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Hmm... that's a good idea. I mean, I really don't know how good of a company they are when it comes to what they are actually in the business of doing. I suppose they could help someone who was already behind on their bills and considering bankruptcy. The problem was... I was not! And how the whole thing worked wasn't explained to me very clearly... so I had expectations that were not what they should have been (I guess). I'm sure most people on this forum don't like settlement companies in general... but at least this one turned out to not be a scam. They must have some decent business practices, since they are willing to give me a refund.

Sooooo... I'll find that old thread. I didn't post the company's name on the forum though I don't think.

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