keith1977

Christian CCU! Stay Away

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OK, so I get approved for a visa rewards at CCCU and even took advantage of their balance transfer offer. I was welcomed into the credit union, and told my card would arrive in about two weeks. So after a couple of weeks passed Terri at CCU, called (whom I am convinced is the anti Christ!) She gave me all sorts of reasons why I was denied (after the loan specialist had approved me already). They waited 3 weeks after I had faxed over my application, SSN, Drivers License, utility bill etc.....too many hoops to go thru if ya ask me) SO THEN, I was looking at online credit reports as well as myfico.com while Miss Terri was explaining to me why she was "overiding" my app (or at least trying to) and her info about my CR (concerning balances, accounts open etc.) was varried enough to make it look worse than it really is. Chex wasn't any of her reasons for denying me. My FICO is 655 She claimed that 4 cards that I have are not a year old yet. They were 8 months (plus or minus a little) old....no current derogs, all accounts paid as agreed, and several of my older accounts I have been given credit limit increases. I also have credit accounts and student loans paid as agreed from years ago showing on all my reports. My util is a little high (fluctuates at or below 50%). Mainly what happens is that I PIF and then charge back up over the month, and some do not show as $0 bal on the CRs. I PIF many of the 9 Credit cards I have. To me, this seems like a bait and switch. So I was approved, then Terry called me asking me for more info. Before she could speak with me (I called her back after work EDT) she pulled a second CR on me (TWO EX INQUIRES!!!). So then finally I speak with her yesterday and after I answered her questions, she "overrides the loan officer's approval. Never before have I heard of this, especially with a CU! Stay away. CCCU can be compared to the scams run my persons such as Jimmy Swaggart, Tammy Faye, PTO etc. Has anyone else had any simular experiences?

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CCCU gave me a card when no one else would. They don't just look at your scores - they look at the overall picture. Personally, I am very happy with them. Sorry your experience was different, but the majority of people I know that have had dealings with them have walked away happy.

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CCCU was the first lender to step up and offer me a real CC and a CL of $5000 at that. They are SUPERB and I will always be thankful to them for stepping out and taking a chance on me.

Well, I am only reporting my experience with CCCU. CCCU= Rude managers, unfair to credit worthy debtors, not to mention the way they make a lot of people think they are approved only to find out weeks later they are actually not. IMO they can be compared to scams such as to the Tammy Faye PTL televangelists.

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perhaps something happened to your experian credit report from the time you were approved verbally to the time the loan officer got it. they base most of their approval on your DTI ratio and if you provided a pay stub that would not support you paying your debts based on what your credit report says you owe per month, then they can of course decide you are not credit worthy. They are one of the more FAIR CU out there. Sorry you had some tough luck with them, but they declined you for a reason. My suggestion to you is to find out why and fix it.

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perhaps something happened to your experian credit report from the time you were approved verbally to the time the loan officer got it. they base most of their approval on your DTI ratio and if you provided a pay stub that would not support you paying your debts based on what your credit report says you owe per month, then they can of course decide you are not credit worthy. They are one of the more FAIR CU out there. Sorry you had some tough luck with them, but they declined you for a reason. My suggestion to you is to find out why and fix it.

Nothing happened to my Experian report in between the LO and the "manager" reviews. I check my TC everyday, and I also had a my FICO auto renew a week ago. I have three other CUs that are a HELL of a lot more fair than CCCU. You should really research CCCU a bit more on the net. People are reporting even worse experiences with them than I had.

Ohh, and BTW, since they took soooo long to reverse my approval, when I checked my TC on Friday after I got home from work, EX was already reporting the account. So in addition to taking a hit for them pulling two hard pull inquiries on EX, they now have the account reporting as a new account, lowering it more, and I can only assume that it will soon be updated on EX as "closed by credit guarantor". Even more insult to the injury they are causing me.

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If it is showing already, then it is not hurting you, but helping you. I am sure your utilization on it it ZERO which only drives your score up. Having a major bank card showing on your report with a ZERO balance does not drive your score down, it drives it up. Again, I am sorry you have not had the success many of us others have had. CCCU is one of the best CU out there PERIOD. Just because they were not good for you, does not mean that on the whole they are not good. There is something with either your credit report or your income verification that is awry. Pulling TU will not show you what is different on your EX credit report. TU udates typically lag 2-3 weeks behind the credit bureau that your pull was from, in this case, EX.

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If it is showing already, then it is not hurting you, but helping you. I am sure your utilization on it it ZERO which only drives your score up. Having a major bank card showing on your report with a ZERO balance does not drive your score down, it drives it up. Again, I am sorry you have not had the success many of us others have had. CCCU is one of the best CU out there PERIOD. Just because they were not good for you, does not mean that on the whole they are not good. There is something with either your credit report or your income verification that is awry. Pulling TU will not show you what is different on your EX credit report. TU udates typically lag 2-3 weeks behind the credit bureau that your pull was from, in this case, EX.

First of all CCCU is NOT a major bank. I have real major bank cards showing, and I have a couple cards with age that show $0 balances. CCCU is NOT one of the best CUs out there. Patelco, Corning CU, SB1 FCU, Penfed are MUCH better and have all given me credit over a year ago, and increases.

They was not anything with my EX report except about 15 inquires (over a month ago and past), and they did not even ask for income verification.

What there is something with is a SHADY operation with CCCU. Careful with CCCU guys!!! They will tell you all is approved and then pull it out from under you. Doesnt sound too Christian to me to lie like that.

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Additionally, having an account closed by creditor vice closed by consumer has ZERO affect on your score.

Exactly, before CCCU I had not accounts closed by creditor showing on my reports. But now since CCCU "approved" me, and then it showed up on True Credit as an open account..........then they yanked the approval for all sorts of unfounded reasons, it will likely soon show up as CCCU Visa, closed by credit guarantor. CCCU is a scam!!

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Keith you are a confused person. When 99% of people have excellent dealings with a bank and 1% has awful dealings with the, you have to look at the 1% and say, "maybe the 1% is the problem and not the bank". FYI, PATELCO is not a prime lender. Please get more informed before you post crap here. If you had no luck with CCCU, then move on to someone who you feel will treat you better. As for me, CCCU has been nothing but excellent. They will have my business for now.

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If it is showing already, then it is not hurting you, but helping you. I am sure your utilization on it it ZERO which only drives your score up. Having a major bank card showing on your report with a ZERO balance does not drive your score down, it drives it up.

New accounts lower your score.

-r

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Keith you are a confused person. When 99% of people have excellent dealings with a bank and 1% has awful dealings with the, you have to look at the 1% and say, "maybe the 1% is the problem and not the bank". FYI, PATELCO is not a prime lender. Please get more informed before you post crap here. If you had no luck with CCCU, then move on to someone who you feel will treat you better. As for me, CCCU has been nothing but excellent. They will have my business for now.

i never said patelco was a prime lender, i said they are a MUCH better CU!

And where on earth do you get your data that says 99% of people have great dealing with CCCU. You work for them don't you? How much are they paying you? LOL

Me confused? I need to be more informational? On the contrary YOU need to get a clue as you didn't even realize that new accounts lower your FICO score

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OK, touche', if you already have at least two major bank cards reporting, then yes a new account lowers your score initially. However, after 6 months, that new account becomes an asset. Everyone on here obviously has different success and different experiences. There is NO PROVEN method out there to identify what exactly boosts your score and tanks your scores. YMMV. As for CCCU. I have 10.9% on the card and 1.9% on all balance transfers. I have not seen a card out there much better then that. And FYI, I have Patelco. They were much more difficult and required a helluva lot more proof of income and yada yada yada then CCCU did. I applied for CCCU, they call 3 days later informing me that I was approved for 5K. I am happier than a pig in crap with them.

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OK, touche', if you already have at least two major bank cards reporting, then yes a new account lowers your score initially. However, after 6 months, that new account becomes an asset. Everyone on here obviously has different success and different experiences. There is NO PROVEN method out there to identify what exactly boosts your score and tanks your scores. YMMV. As for CCCU. I have 10.9% on the card and 1.9% on all balance transfers. I have not seen a card out there much better then that. And FYI, I have Patelco. They were much more difficult and required a helluva lot more proof of income and yada yada yada then CCCU did. I applied for CCCU, they call 3 days later informing me that I was approved for 5K. I am happier than a pig in crap with them.

For the low low price of 29.95 I can show you the proven way to know what drives your score LOL :-P

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For the low low price of 29.95 I can show you the proven way to know what drives your score LOL :-P

First, I don't have ANY experience with this organization.

Second, what I can say is, everyone's experience is different and 90% approval rating sounds unrealistic for most ANY organization.

That being said, Keith-if you truly feel you were treated unfairly, if you truly feel your credit reports are now being harmed as a result (the TWO pulls, the acct reporting--STB closed, etc) than I would strongly suggest you contact your local BBB and/or consumer affairs offices and share your experience. Try to gather your thoughts first, and decide what is truly bothering you so that you can write a well thought out letter. If need be, cc the letter to the FTC and Attorney General offices for their review.

For one reason or another, they found a reason to deny you and I'm sorry because it sounds like perhaps the issue really is how you were treated by the manager who contacted you. Some people simply have no tact when their dealing with others, or perhaps she was experiencing a rough day--either way, get your thoughts together and inform the correct people--mainly, her district manager.

I am sorry this happened and I'm sorry your experience was so negative, but I appreciate you sharing it because it gives a more honest view of companies, rather than the sunshine and lollipops.

Just for the record, it doesn't sound like ya need 'em anyway! :)

Elyse

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What is their formal name and where are they located?

Is this them?

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100047869

If so, not bad. What I can say is, I'm learning that it's imperative as consumers that we review and research each company we're considering doing business with, that we go into things w/ our eyes wide open. That we keep excellent files and records...so, yeah...eyes WIDE open.

Elyse

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At some point, grown, mature adults have to say to themselves "I am not going to convince the opposing party, nor does the world depend on my point of view. Therefore, in the interest of peace, we shall agree to disagree."

Both views of the credit union are valid, and it's good to get all sides of a story so those that read this board can make their own informed decisions.

But it's just silly to claim another's opinion is invalid.

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