lovebug5 Posted September 19, 2007 Report Share Posted September 19, 2007 If anyone on the forums happens to be having an issue with Credit One Bank and is not receiving the kind of help and/or respect as a consumer as they should be via the toll-free line (877-825-3242)...The President of Credit One Bank is Robert DeJong and you can reach the Office of the President by calling 1-888-362-0005. Or, if you would like to directly fax them documents or complaints, you can do so at 1-702-269-1096.Just an FYI. Link to comment Share on other sites More sharing options...
Amerikaner83 Posted September 21, 2007 Report Share Posted September 21, 2007 That's always good to know - thanks Lovebug Link to comment Share on other sites More sharing options...
lovebug5 Posted September 27, 2007 Author Report Share Posted September 27, 2007 You're very welcome. Oh, and in case anyone is wondering...If you receive really crappy service from them and are denied one of their cards for absolutely ludicrous reasons, send the Office of the President a fax. Two days later, a credit card will be magically approved and reported to the CRA's. LOL. Link to comment Share on other sites More sharing options...
SandyeKay1 Posted December 31, 2007 Report Share Posted December 31, 2007 I sure was given the runaround...Told I was approved-then the next representative said I was declined. Then the next rep. said I needed to fax in Drivers license which-I did. Then I called and 2 weeks later they never received anyhting. Then I was told "I did it all wrong....I had to reapply and I should mail in the Drivers license copy"...then I called and asked for a manager-was hung up on twice after I said hello.....Very Dissapointed Link to comment Share on other sites More sharing options...
myscoresawful Posted January 1, 2008 Report Share Posted January 1, 2008 I can't remember who they originally were, but they have a black list.They sent me a pre approval, then when I applied, said, oh sorry, you use to have a CC with us when we were XXXX company (over 10 years ago?) and even though you paid, it was a settle for less payment and you cant have another account with us. Link to comment Share on other sites More sharing options...
merkurfan Posted January 1, 2008 Report Share Posted January 1, 2008 Good thing I fired them. Might have to call the president to actually get it close though Link to comment Share on other sites More sharing options...
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