sgip2000 Posted October 26, 2007 Report Share Posted October 26, 2007 So, I attempted to dispute several errors on my Experian report online today and got a lovely pop up saying I had to call. I call and get absolutely no help. I'm surprised they haven't not been slapped with a class action suite.First off, I have an old charge off that is over 7 years old since the DOFD that was included in BK7. I told the rep that it has been almost 8 years since the DOFD and was obsolete. Her response was, "Since it was included in bankruptcy, it goes by the date it was included in the bankruptcy." So, basically they are reaging this account by 4 years. I'm already fuming at this point.Next, I have several name mispellings and a PO Box listed as my current address.I state the incorrect names and request they be deleted. I am told that they cannot delete any information reported by a creditor. I state that it would appear that this activity would encourage ID theft and lead to could lead to merged files. I received no comment to that.So, after she tells me she can't delete a couple of the incorrect names, she says, "Is there anything else?" I say, "Since you've been so helpful, It looks like I will have to persue legal action."WTF is wrong with these people? Link to comment Share on other sites More sharing options...
sgip2000 Posted October 26, 2007 Author Report Share Posted October 26, 2007 Here's an interesting blog...http://www.telcen.com/sucksites/ Link to comment Share on other sites More sharing options...
jimdiamond Posted October 30, 2007 Report Share Posted October 30, 2007 sorry to hear your situation. I am going through the EXACT SAME thing. It sounds like you are dealing wtih the same person. her name is Kerry Higgenbotham. she is annoying! she talks to you like you are scum of the earth and brought all this on yourself. she reminds me of the fat lazy people at the state department or the DMV. just hate their jobs, so they want to make everyone else miserable and not do any more work than rquired. I reported her to the FTC, and magically enough, some new weird negative stuff was reported and updated on my experian report only. her and I got pretty heated in conversations, because she takes it personal and REFUSES to do anything. she says" sorry sir, you have to get a letter form the creditor stating it is an error or that they will delete it" i tell her, I CANT GET ANY INFORMATION FROM THE CREDITORS BECAUSE THEY TELL ME I DONT EXIST IN THEIR RECORDS AND THEY WONT SEND ANYTHING TO ME TO EVEN PROVE THAT!!! SIMPLY DISPUTE IT, IT WILL BE DELETED! I SENT HER COPIES OF MY COMMUNICATION WITH THEM, PHONE CALLS, EXTENSION NUMBERS, NAMES OF THE PEOPLE, DATES, EVERYTHING EXPERIAN SAYS TO INCLUDE TO RE-INVESTIGATE. SHE SAYS' SORRY, I DONT FEEL THIS IS ANY NEW INFORMATION SIR, WE NEED NEW, REPEAT NEW INFORMAITION TO TO ANOTHER INVESTIGATION'' I SAID ITS BEEN THE SAME FOR YEARS! NOT MINE!!! WHAT OTHER NEW INFORMATION IS THERE OTHER THAN ITS NOT MINE! IM NOT THE ONLY "JIM SMITH" IN THIS COUNTRY IM PRETTY SURE OF THAT!IM LAYING LOW FOR A MONTH OR 2, THEN GONNA START BACK UP AND SEE IF I CAN GET SOMEONE ELSE TO HANDLE MY CASE THAN KERRY FAT a$$ HIGGENBOTHAM! Link to comment Share on other sites More sharing options...
sgip2000 Posted October 30, 2007 Author Report Share Posted October 30, 2007 I just sent out my ITS letters. I'll post the results when I get them. Link to comment Share on other sites More sharing options...
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