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Calling hours when is legal?


johnelis
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I have a question about CA and collections calls, what hours are legal to call private residences/work in California?

1) CA

2) Accounts that haven't gone to collections yet, these are just the AR department for a company/office looking to get paid on a past due account.

Thanks.

John

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§ 805. Communication in connection with debt collection [15 USC 1692c]

(a) COMMUNICATION WITH THE CONSUMER GENERALLY. Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt --

(1) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antimeridian and before 9 o'clock postmeridian, local time at the consumer's location;

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I believe the FDCPA states that 8:00 a.m - 9:00 p.m local time, or they can't call anyplace that is incovnenient to you if you tell them so. Send them a cease and desist communication letter by certified mail, it usually works. If they ignore it then they will be in violation of the FDCPA. Make sure you state that they are not allowed any third party communications as well. Sample letters can be found on this site.

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