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Trouble getting credit reports online


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I actually feel stupid about this; however, I attempted to get my three free credit reports today from Annualcreditreport.com, and only got to the first one - Equifax, when I was told I could not get it online as I put a freeze on my credit. I filled out all the specific personal info, but couldn't get it. Is my only recourse to write a letter - send via mail - and wait forever for them, or is there something else I can do to view them and print them online. Thanks for any help.

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