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TD Ameritrade has good customer service.


debtmamma
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I did the Suze plan and they gave me the promotion for both my regular trading account and the roth ira.

The investment office at my regular credit union blew me off when I asked what the minimum was to start a roth IRA.

LOL what am I doing wrong in person. They don't want my interest to loan me $ or my little bit of savings. :confused:

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This was one of the reasons that I left the Credit Union about a month ago. Small accounts weren't worth my time (over there).

At the CU, I should've held to a minimum amount of $25k to sit at my desk, and it really should be closer to $100k.

Why? Well, if I'm helping someone with the MAX Roth IRA for $4k, I might see about $80 back for my time. I've gotta fill out the forms, explain the investments, fees, terms, etc. It still takes about 1.5 hours. Then, the smaller accounts usually take up the most time and effort to maintain. So there's FUTURE time committed to maintaining the relationship.

It ends up coming down to OPPORTUNITY COST. For the same 1.5 hours, I could've called 20 people and set up 2-3 appointments that would've met my minimum and seen a better return on my time.

Anyway, I've left the CU, because I believe there are other ways to help people that are of more modest means and help myself as well.

Good job for finding a place that will value your money and your relationship!

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DHK - Good for you for finding something better. :BigDance:

I just had to call TD Ameritrade again about a second account I opened and they really bent over backwards to help me. is It's amazing how you can have totally different experiences and 2 places that basically do the same thing.

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