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Disputing a credit card late fee...?


hizark21
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I went to pay my credit card online this evening and discovered a late fee from Chase. I am very irritated because the statement online told me that payment was due on 1/7/08.. I had checked earlier and this was the case and the web site showed this. But when I went to look at my credit card bill the billing date had changed to 1/6/07. On top of all this I had paid my bill before midnight so I was technically on time PST. But since Chase is a east coast company they told me that it was late since they were on EST. I asked a supervisor to waive the fee and they told me there was nothing they can do.

So how can I file a dispute and will this do any good. I save a copy of the web page, but I am uncertain if this will do any good. I suppose Chase can claim I altered the page. But this seems very petty of Chase.

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I went to pay my credit card online this evening and discovered a late fee from Chase. I am very irritated because the statement online told me that payment was due on 1/7/08.. I had checked earlier and this was the case and the web site showed this. But when I went to look at my credit card bill the billing date had changed to 1/6/07. On top of all this I had paid my bill before midnight so I was technically on time PST. But since Chase is a east coast company they told me that it was late since they were on EST. I asked a supervisor to waive the fee and they told me there was nothing they can do.

So how can I file a dispute and will this do any good. I save a copy of the web page, but I am uncertain if this will do any good. I suppose Chase can claim I altered the page. But this seems very petty of Chase.

ive called with a sob story about my real illness and was in the hospital thats why it was late, and they fixed it.

maybe u can try too?? lolllll

might work..

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I went to pay my credit card online this evening and discovered a late fee from Chase. I am very irritated because the statement online told me that payment was due on 1/7/08.. I had checked earlier and this was the case and the web site showed this. But when I went to look at my credit card bill the billing date had changed to 1/6/07. On top of all this I had paid my bill before midnight so I was technically on time PST. But since Chase is a east coast company they told me that it was late since they were on EST. I asked a supervisor to waive the fee and they told me there was nothing they can do.

So how can I file a dispute and will this do any good. I save a copy of the web page, but I am uncertain if this will do any good. I suppose Chase can claim I altered the page. But this seems very petty of Chase.

Have you ever been late before? How long have you had the account? I had this happen with Crap 1 and their late fee also shot me over the limit. I called them and explained that I had been with them for 2 years and had never made a late payment and since I did make the payment on the due date, albeit after 3pm est, could they make a goodwill adjustment and they did.

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