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Contacted FAC/NAB


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I decided to break the rules and call FAC/NAB today. The reason I called was because I have a letter from my insurance company saying they paid everyone except for my deductible which is payable to them. EQ is the only reporting the collection. I decided to call and find out why they are reporting it if its been paid, insteading of going back and forth in certified letters. I actually was being told the truth! The lady told me I need to dispute it because thats messed up and gave me the address and fax number to send my DV and proof to, and that she noted my account of this. I was expecting someone being rude to me, but she was nice! I guess they arent all bad eh?

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