CloudX Posted January 8, 2008 Report Share Posted January 8, 2008 I decided to break the rules and call FAC/NAB today. The reason I called was because I have a letter from my insurance company saying they paid everyone except for my deductible which is payable to them. EQ is the only reporting the collection. I decided to call and find out why they are reporting it if its been paid, insteading of going back and forth in certified letters. I actually was being told the truth! The lady told me I need to dispute it because thats messed up and gave me the address and fax number to send my DV and proof to, and that she noted my account of this. I was expecting someone being rude to me, but she was nice! I guess they arent all bad eh? Link to comment Share on other sites More sharing options...
rmuse00 Posted January 8, 2008 Report Share Posted January 8, 2008 Good for you! She knew you had proof so she did the right thing. We only wish it was always this easy! Link to comment Share on other sites More sharing options...
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