stupidinoregon Posted January 14, 2008 Report Share Posted January 14, 2008 Has anyone had any success in getting "through" to capital one - better named CRap one, to a higher level, have a phone number, person to contact.. My credit is tanked, but my husbands is/was decent. He is trying to get refinancing on home to pay off some cards including Crap one that is :mine".. he allowed me to use his credit card in a stupid attempt to pay off some of my other smaller cards. DON"T believe Crap one that they don't send the hordes after you.. they have more penalties, higher interest rate increase and absolutely no hardship program.. they are out for blood if they smell a problem. Hubby just about had a refi in place with Discover card on my account put a negative on his credit report- he wasn't on the card.. took six months to get it off, and then when he was just about ready with refi again, discover put it back on his again, and that took another 60 days to get off again. During which time Crap one went into "ballistic" mode with late fees, interest rate to 39% - when I couldn't make minimum $1000/mth payments on it.. I can't work- was assualted by a phycho and spent 30k in legal fees.. I notified crap one that we were trying to refi on house to pay this off and needed hubbys credit score to stay up until it was completed and they would be paid off.. BUt no, just received notice that Crap one did a charge off.. Husband has not received a statement or phone call from Crap one in over 90 days. notifying him they were at that level.. its only been 90 days since I couldnt make a payment.. Does anyone have a Crap one contact that is "higher" on their authority to help.... trying to go though the collections morons at Crap one is futility.. they just keep saying PAy up an unrealilstic amount.. that I don't have. Link to comment Share on other sites More sharing options...
gypsie Posted January 15, 2008 Report Share Posted January 15, 2008 Do a search for Capital one CEO, or Crap one CEO, supervisor, ect.... I believe someone here posted a supervisor's info before Link to comment Share on other sites More sharing options...
stupidinoregon Posted January 15, 2008 Author Report Share Posted January 15, 2008 Crap one has the commercials about "whats in your wallet". blatantly misleading that they are not the hordes "out to get you" when things go bad like other credit cards... yet they are the fastest card to charge fees for anything, everything, raising the interest rate, and have absolutely NO program for hardship. so isn't that FALSE ADVERTISING, blatantly luring in consumers by lying and offering false low interest programs to get the desperate into their credit "web" from which there is NO escape.Thier customer service all sound like poorly educated street thugs with only one response, pay now, and what ever you say you can send, they demand double.. Link to comment Share on other sites More sharing options...
Ahntara Posted January 15, 2008 Report Share Posted January 15, 2008 You're preaching to the choir... Link to comment Share on other sites More sharing options...
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