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crap one setlement offer


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I called them today and after putting the CC number in I was transferred to a collections department who I assume is handling the affairs for crap one on this account. I requested that he send out a letter stating the amount of settlement that he was willing to offer. Of course he demanded payment and so on... however when I requested that he provide another letter from crap one agreeing to not go after the remaining balance after I settle he said that was illegal and he couldnt do it...which i clearly believe to be a lie.. and if it is a lie does anyone know what i should say in response to such madness?

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