nllenas Posted March 11, 2008 Report Share Posted March 11, 2008 Hey Heyi had 2 accounts with Navy fed cu, once CC (collection) and one Line of credit (charge off), both of which i was delinquent until about 4 years ago when i started paying it off on a monthly basis. finished paying it off 2 years ago and left it open. i recently moved and have no access to them so i closed the checking acct. now these buggers are reporting as a collection again as of last mo, right around the time i called to close the acct. what is the deal?i sent a letter to the CEO asking for a goodwill delete, hope it works.ficotu:657eq:658ex:654 Link to comment Share on other sites More sharing options...
tarbaby Posted March 12, 2008 Report Share Posted March 12, 2008 who is the ceo? do you have other contacts at nfcu? i have a loan that i still owe on..but it's over the 7 year mark. i want to pay it so i can use my account again...BUT i don't want it to post as a negative when i pay it.. Link to comment Share on other sites More sharing options...
isislc Posted March 12, 2008 Report Share Posted March 12, 2008 You might want to give them a call directly and find out why there is a charge off when you paid and then closed the account. They did this to my DF too and we found out that part of it was transferred to his savings account for some stupid reason. You may still have outstanding monies due. Their phone number for the general line is 1.888.842.6328. We were able to get this cleared up but it still took almost 2 weeks to do. Link to comment Share on other sites More sharing options...
tarbaby Posted March 12, 2008 Report Share Posted March 12, 2008 their LCR fax number is 703-206-3965. Thats who handles the collections part. Link to comment Share on other sites More sharing options...
nllenas Posted March 13, 2008 Author Report Share Posted March 13, 2008 thanks for the fax number omg. that is so awesomeoh and the ceo is cutler dawson Link to comment Share on other sites More sharing options...
isislc Posted March 13, 2008 Report Share Posted March 13, 2008 their LCR fax number is 703-206-3965. Thats who handles the collections part. Thanks Tar, I was trying to find that number but recently had to reformat my hard drive so wasn't sure if I still did. Link to comment Share on other sites More sharing options...
tarbaby Posted March 13, 2008 Report Share Posted March 13, 2008 no problemo. i called the csr and she gave it to me. i figured i'd get shot down. but she didn't hesitate. now if i can just figure out their email format... Link to comment Share on other sites More sharing options...
tarbaby Posted March 13, 2008 Report Share Posted March 13, 2008 I got it.... Chip_Smith@navyfederal .org Link to comment Share on other sites More sharing options...
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