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Certigy: Now I can't cash a check becuz I changed my name!

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All the stores have Certigy and that stupid place is keeping me from cashing my check and only gives me Equifax's IVR number that tells me how to order a credit report! I already ordered one of their credit reports! And they put a stop against my Drivers License. I have no bounced checks at all, and Certigy admits it but they can't do any better than that. This is such B*LLSH*T.

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