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Tax liens fromm 1997 on EX

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I have 2 tax liens on EX that are from 1997. this over ten years old. EX says they verified. the lien was released in 97. But I would like to have it off my report. EX wont budge. I sent them a copy of the docket sheet from the state that shows it expunged by the state. How can they verify it as released. I argued that it is over 10 years old and they still refuse to remove it. I hate EX. I guess I am going to have to get nasty with them but I do not where to start.

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