LeslieR Posted April 10, 2008 Report Share Posted April 10, 2008 I DVd a CA recently and received no response to it or to a follow-up. So, I filed a third party complaint w/ the AG. The CA responded today claiming they never received the DV requests and will treat the complaint as such. But they added a PS and I'm wondering if this is improper:"Please be advised that the client has two other accounts placed with our firm for collection. Please advise if these are to be included in the d.v. process so we may respond accordingly."(1) If I wanted to DV the other two accounts, I would have done so.(2) Isn't disclosing this other activity to the BBB a privacy violation?Just curious. Thanks. Link to comment Share on other sites More sharing options...
TTigggers Posted April 10, 2008 Report Share Posted April 10, 2008 I DVd a CA recently and received no response to it or to a follow-up. So, I filed a third party complaint w/ the AG. The CA responded today claiming they never received the DV requests and will treat the complaint as such. But they added a PS and I'm wondering if this is improper:"Please be advised that the client has two other accounts placed with our firm for collection. Please advise if these are to be included in the d.v. process so we may respond accordingly."(1) If I wanted to DV the other two accounts, I would have done so.(2) Isn't disclosing this other activity to the BBB a privacy violation?Just curious. Thanks.Good questionIt looks to me that they are trying ruin your creditability by saying you are a professional debtor. Link to comment Share on other sites More sharing options...
Flyingifr Posted April 10, 2008 Report Share Posted April 10, 2008 Disclosing it to the BBB would be a violation since your complaint was with the AG.Disclosing it to the AG would not, IMHO, be a violation because they were providing a responsive reply to your complaint and were in fact offering more than you were asking for. Link to comment Share on other sites More sharing options...
LeslieR Posted April 10, 2008 Author Report Share Posted April 10, 2008 I'm sorry, omit "AG" -- this was the BBB.BUT I did not communicate with the BBB about any other account -- just THIS one (and therefore did not give the CA permission to communicate with the BBB about any other matters pertaining to me). And, insofar as I know there is no other (or two) accounts. They aren't reporting, at least.And, I would argue that their attempt at "customer service" was not that, but more along the lines of what Tigger is suggesting - an attempt to berate me in front of the BBB. I don't buy the legitimacy of this, but am interested in more input. Link to comment Share on other sites More sharing options...
NASCAR_Devil Posted April 11, 2008 Report Share Posted April 11, 2008 I'm sorry, omit "AG" -- this was the BBB.BUT I did not communicate with the BBB about any other account -- just THIS one (and therefore did not give the CA permission to communicate with the BBB about any other matters pertaining to me). And, insofar as I know there is no other (or two) accounts. They aren't reporting, at least.And, I would argue that their attempt at "customer service" was not that, but more along the lines of what Tigger is suggesting - an attempt to berate me in front of the BBB. I don't buy the legitimacy of this, but am interested in more input.Did you send it CMRRR? What more proof of receipt would they need? Link to comment Share on other sites More sharing options...
LeslieR Posted April 11, 2008 Author Report Share Posted April 11, 2008 Did you send it CMRRR? What more proof of receipt would they need?Yes, and I can take issue with that (and will) - I have the green card - but what about the disclosure of the additional accounts? Link to comment Share on other sites More sharing options...
LeslieR Posted April 11, 2008 Author Report Share Posted April 11, 2008 Giving a little bump here - any other input? Link to comment Share on other sites More sharing options...
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