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CA Reporting Incorrect Debt Amount


FLsailor
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A collection agency contacted us 12/07 about an outstanding account and stated that we owed 1050.00. I have a statement from the hospital, with the same account number showing that we owed 725.00. I paid 50.00 a month on this account through my bank and have the electronic receipts for three payments to the account after the 725.00 statement. That means we should owe about 575.00.

I sent a certified letter to the CA requesting verification of the account and their statement does not reflect what I wrote above. They have reported the debt to the credit bureaus. I have not mentioned the statement I have and the three payments we made. What steps do you recommend we take from this point forward? TIA.

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