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Equifax Dispute Help

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I guess I can just call them, but I was wondering if anyone else has run into this problem

I am trying to file some disputes with Equifax using the "code" that is listed on my credit file with them. It has all my accounts listed, but none of the options they give me for the reason I am disputing are even close. There is no where for me to type comments as the boxes are grayed out.

The options are

-Item not mine

-Account paid before sent to collections

Thats it.. Do I have to call them or am I doing something wrong?

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You might have better luck mailing your dispute letter. Then you can put whatever reason you want for the dispute. I guess the phone call would work as well, you just can't CMRR(certified mail return receipt) with the phone call.

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