Called OC for PFD / no help

[JTsdaddy]

I called the OC today on my CA.. She stated she would Take payment over the phone and report it to the CA as closed.

I dont think this helps me at all..She says it will show as a paid collection..

no way. just recall the debt from the CA and Ill pay you directly.

"I dont know what you mean ?"

I say call the CA tell them it was an error, and to stop reporting it to the CRA and Ill pay you directly.

I dont Know how to do that

Are people in billing really clueless about there jobs, or

pretend to be stupid, because they dont want to help.

Just unwilling to help. cause they dont wanna be bothered.

or to lazy to get off their dead asses to do anyting

[swirlgirl]

PFD are not a normal part of billing. So, the employees may not be aware of how it works. Also, pulling something back from a CA is a special request and not something they have to do. Give them a break. Try getting the name of a manager and send it in writing.