1hottchic

ACS Good Will Adjustment (YAY!)

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Hi all! 

 

I hope this is not too late to get some contacts for ACS...

 

I was delayed on a trip to visit my grandparents, and ended up having to stay for a funeral, I know it is my fault for not handling my finances, but my mind was not there at all

 

I have 2 late notices on my credit report from ACS and it is really crushing my credit score!

 

 

 

I've tried calling and talking to them but they will not budge!

 

If anyone can shoot some contacts over to me or sample letters I will be forever thankful!

 

Thank you!!

 

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Was anybody able to get the contact information?  I would greatly appreciate it??  Can you please PM it to me?

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Here is a link to email them.  http://216.29.249.69/information/forms/RequestInformation.aspx

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Nyqutie,

 

Please help me. I just noticed I have a 60 days late payment on my 2 of my ACS Education loan accounts in my credit report. I called the credit bureaus and disputed them but I was not able to take them out.  I'm asking you kindly to please give me the contacts for goodwill letters (emails) to ACS.

 

Thanks a lot for your help

 

 

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Hello All,

 

I have read all of the forum correspondence on this topic - has anyone had any success recently (e.g, calendar year 2014)? I submitted a GW letter September 15th, 2014 to ACS Education (Utica, NY) and received a response letter September 22nd stating:

 

"We are not allowed to remove derogatory information unless a valid condition existed at the time the delinquency occurred (deferment, forbearance, payment).  Please note:  Discretionary forbearance does not justify clearing derogatory credit information..."

 

I have desperately been trying to find a ACS contact that I can speak to directly or email. There are a handful of late payments in 2011, however since this time I have been timely and current on all payments. I mailed my GW letter to the attention of the "collections department" assuming they are responsible for reporting to the credit bureaus. Is there another department or specific point of contact. I have spoken to several CSR's and have not had much luck in this area. Any insights?

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In general, student loan tradelines are of little consequence when it comes to credit reporting.  Those loans are factored into the actual FICO scores, but they really have little effect.

 

So...don't worry about a few lates from 2011.

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Thanks for the quick reply! I greatly appreciate the advice, however if one wanted to remove these negative items on his credit report is there a POC at ACS? 

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I know many have posted request for the ACS contact information here on the board, but I don't visit much these day my best advice is to contact the many people on this board I have already provided the contact information to.  Please don't send me a private message for I will no longer be updating this thread.

 

Good luck to you all.

Edited by 1hottchic
updating

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On 11/7/2014 at 4:00 PM, 1hottchic said:

I know many have posted request for me sending the ACS contact information here on the board, but I don't visit much these day so the best way to get the ACS contact information is to simply send me a private message I'll send the information via that method.

 

Good luck to you all.

Thanks, I sent you a PM, hope you get it from here!

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On 7/23/2010 at 1:43 PM, 1hottchic said:

I will send the information via PM here however, as far as my letter it is a basic GW letter.

Dear Blah Blah,

Introduction.... (Who you are etc...)

I located your name and email address on the Internet As part of the Resolution Management Group can you help me etc...

I said things like:

I take full responsibility

I am in a much better position

a gesture, of goodwill

fantastic lending agency

Customer Service Reps are always a pleasure to talk to

I think it is best you personalize the email and not use my format that might tip them off and we don't want to make it harder for others to get a GW.

More details will be included in the PM.

Hello! 

Are you able to provide the email address? THANK YOU SO MUCH! 

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Happy to hear that people are finding success with repairing there credit histories! It gives me much hope! Would anybody be able to PM me the contact information as well?

Much appreciated and I hope everyone has the best of luck!

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This thread is 8 years old. It's highly unlikely the original info is still accurate. 

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