skleespies Posted January 3, 2011 Report Share Posted January 3, 2011 I will try to make this fast as I can, I am at a loss as what to do.Ok I attended the University of Phoenix (UoP) last year I ended my year with them July of 2010 due to the constant changing in my major and the requirements for it. I was told that I would be notified by the finance office in 28 days of final bill. Well, nothing when I called I got told that when they knew my final bill they would contact me. Fast forward Oct.2010 I get a call from RMS telling me they are collecting on behave of UoP due to my none payment. I told RMS that I would pay the bill and could only do $100 a month until it was paid for. The Lady on the Phone wanted my Banking information, Well I don't have an account. So I told her this and she then told me that they would send mail with the mailing address for the company. I have not received anything. For the longest time they would call and leave the messages of all if you are SNP then press 1......(you get the point). Then a friend of mine told me that even though I know I owe UoP I still need to get them to verifiy the debt. Soooo.....on the next phone call I asked them to send me address so that I can send them a verification letter I have not gotten anything. So can RMS take my Income Tax Refund on behalf of UoP? Does RMS still have to verify the debt? and In General what is the best way to work with a company that I am not even really sure who they are and will this mess up my DirectLoans for school since I am attending another school?Thanks in Advance,Shannon Link to comment Share on other sites More sharing options...
Guest usctrojanalum Posted January 3, 2011 Report Share Posted January 3, 2011 Have you tried calling UoP and asking them for a bill? That is what I would do first. Link to comment Share on other sites More sharing options...
skleespies Posted January 3, 2011 Author Report Share Posted January 3, 2011 (edited) Sorry I left that part out and a vital one at that I get told by the finance department at UoP that it is now the responsibility of the CA. Now I don't know if I am just not getting the right Call Center person at UoP or what. I am not saying that I don't owe the debt let me make that clear. I just want to make sure that since the University never said what the amount was that this is actually me after all there are 4 other Shannon Kleespies in the US. So since I just want to make sure that the CA has the right person/amount of debt and for the right class(es). Before I give them a check for what they say is $738 that is owed. I would hate to pay them and then the UoP not get the money.I am just more worried about the legal aspect of this and what can they do to me. I am just now getting on with my life from a messy divorce and have gotten my Credit cleaned up so I really don't want this to get to my report. Edited January 3, 2011 by skleespies left something out Link to comment Share on other sites More sharing options...
Poppa Dop Posted January 6, 2011 Report Share Posted January 6, 2011 , Link to comment Share on other sites More sharing options...
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