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I received a letter from Encore yesterday stating that I owe XXX but it just says payment to FIA Card Services, not to the bank I owe. The problem is, is I already made the minimum payment on my card via online bill pay because the card is linked with my checking account. Should I ignore the letter from Encore? Write them a letter? :cry:

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I'd simply call the cc company and make sure they received my payment.

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I'd simply call the cc company and make sure they received my payment.

They have received it so that means I don't need to contact Encore? I'm just afraid that if I do, they will continually harass me.

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Personally, I woudn't contact the collection agency, because the cc company should let them know payment was received. If the CA contacts you again, contact the cc company, and tell them to contact the CA.

Whether you contact a CA or not, they're not allowed to harrass you. Read the FDCPA. If they leave any messages on your phone, save them.

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