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First Premier Closed Account


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Hello everyone...

I have a First Premier card that I last made a payment on 10/11. It is listed as "closed at consumers request" which is not accurate, but I'm assuming is better than "closed at credit grantor's request. However, it was just reported last month and FP still holds the account in house. I called them today to ask what my options are. I am able to pay the full amount. My dilemia is this. Do I just pay over the phone or online or do I need to get something in writing from them? Should I request that they re-open account?

Thanks in advance

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