lordreyrey Posted March 23, 2012 Report Share Posted March 23, 2012 Well, back on the band wagon of credit repair. Got my and my wife's scores up to the 700s once, gonna try to do it again.Anyhow, does anyone have any experience with Wells Fargo Dealer Services?Specifically, I am looking to get them to remove some late payments from the wife's credit. Our fault payments were late, just a miscommunication, but we are looking to send them a good faith letter asking them to remove, anyone have any luck with them?Thanks. Link to comment Share on other sites More sharing options...
lordreyrey Posted March 23, 2012 Author Report Share Posted March 23, 2012 Update:We called Wells Fargo Dealer Services today, since we couldn't find a reliable address to mail a "good will" letter to. They said there is nothing they can do for us, natually.However, they said we can just go ahead and dispute it, and it might change the credit report. I know I can dispute it, I just thought that was a strange thing for them to suggest to us. These really are legitimate late payments, we were hoping for a good faith adjustment to the bureau reporting. Is a dispute the right way to proceed? Link to comment Share on other sites More sharing options...
Aurelia Posted April 6, 2012 Report Share Posted April 6, 2012 I am in the exact same position right now.I called yesterday to explain that this was a mistake, though my fault, March is the first month I've ever been late in very nearly 3 years. Based on my online research folks made it sound like Good Faith deletion of a 30 day late payment when it's never happened before is practically a given! But the phone customer service agent also told me I had to write a letter of dispute, which COULD be angled as a good faith letter, to their dispute department.It sounds like they have a very strange set up, and that customer service reps can't access credit reporting data at all. Link to comment Share on other sites More sharing options...
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