Jump to content

Should I contact the OC or would it stir up crap


Hopeful1
 Share

Recommended Posts

There is an alleged utility bill in my name that is in collections. There is a question regarding the amount of alleged debt (CA has two different amounts).

Would it be prudent to contact the OC for copies of the last few bills that they say are mine or is there a better way to go about finding out the amounts?

Link to comment
Share on other sites

I am almost always in favor of working with OC's to resolve issues and telling the CA to shove off.

CA's have only a number transmitted electronically to work with. They don't have account records, etc., so they really are not empowered to make any decision. All they know how to do is harangue you and tell you to send them money.

An OC has more more power to negotiate with you, and they might have some desire to provide good customer service and about keeping you a satisifed customer.

Regards,

DH

Link to comment
Share on other sites

Is the OC reporting, or just a CA?

I'd say initially, dispute it with the CB's because of the different amounts. then if it comes back as valid, send the OC a 623 and see what they've got.

They might not have the records if it's been awhile (2 years +), if not, the CB's have to take it off your CR.

And yeah, better to work with the OC than a CA any day.

Link to comment
Share on other sites

I was dealing with an OC that is a utility Company, they did the reporting, no CA involved. They were the hardest to get removed from my report. I paid the bill, they updated to paid/Charge off. Well that was knocking my score down by 100 points according to the score estimator that USAA has. I called every number I could find, until one day I looked up the SEC filings for this company, and found out who the CEO and CFO were.

I wrote a very cheesy email saying that I am still a customer, and I oay my bills ahead of time, and one mistake should not be held against me yadda yadd yadda, and I emailed it to every combination of email addressed that could possibly be @util.com for these guys, also added CEO@ and CFO@. 2 days later I got a letter in the mail saying the charge offs had been removed from my reports, and they were, this was my last baddie, and it did raise my score over 100 pts.

Keep fighting, you can get them removed.

Link to comment
Share on other sites

Since this is in collections and I am not currently a customer I was hoping to not stir anything up. When I say that I mean I don't have the money to pay what they say I allegedly owe in full and making payments is out of the question as far as I'm concerned.

Thanks for the input everyone!

Link to comment
Share on other sites

Since this is in collections and I am not currently a customer I was hoping to not stir anything up. When I say that I mean I don't have the money to pay what they say I allegedly owe in full and making payments is out of the question as far as I'm concerned.

Thanks for the input everyone!

With this new information, as I see it you have two options. (Three, if you're willing to do nothing except endure or duck their collection efforts.)

1. Write a letter telling the CA that they are not to contact you again, that you will resolve this with the OC when your situation permits.

2. Write a standared DV letter to the CA. The can't contact you again until they mail you verification. They may just go away. Even if they do mail you something, it will take some time. And even if they do send you something, you then do Option 1. Sending the DV letter first just burns some time.

Good luck.

DH

Link to comment
Share on other sites

  • 2 months later...

Ok so now I have moved back to the state where this utility originated and need their service. Hubby applied for their service, was denied and told he had to pay an alleged outstanding balance that was in my name at an old address. Any advice?:confused:

Link to comment
Share on other sites

Sorry,let me rephrase my explanation/question-hubby applied in his name and they somehow connected it to me. They told him that he had to pay full outstanding balance in my name from an old address before he would be approved. No explanation from them on why they would expect payment on an account that's not his. Is that standard/legal?

I was considering applying myself and see if they would have to pull it out of collections and it might help my credit then...thoughts?

Link to comment
Share on other sites

Not sure if it's legal or not, but they can probably refuse service on whatever they think is viable, maybe he cosigned the original contract, just guessing, or something. It's like your credit card, they can cancel it whenever they want, and for whatever reazon. Unless there's a specific law that states they have to provide service, they can refuse to enter into a contract with you or your husband, that's why we live in a free country and they are free not to provide service, as you are not to use thier service, so probably there's no law on that.

Link to comment
Share on other sites

It was sent to a CA, then sent to a different one after I DV'ed with no response. The last I knew it was with a CA, but the OC is pushing for payment in this situation. I would think the OC would have to pull it out of collections for them to try and collect unless there's something I'm missing...

Link to comment
Share on other sites

It was sent to a CA, then sent to a different one after I DV'ed with no response. The last I knew it was with a CA, but the OC is pushing for payment in this situation. I would think the OC would have to pull it out of collections for them to try and collect unless there's something I'm missing...

Just keep DV-ing and/or CC-ing as needed until the OC figures it out and contacts you directly. Let them get their own clue.

Link to comment
Share on other sites

Thanks for the replies!

It was a gas utility so I had no choice but to pay up. I'll be pulling new CRs soon to see if they've updated appropriately. Hope this ends up helping my credit instead of me being broke but having service again! :)

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.. For more information, please see our Privacy Policy and Terms of Use.