Captial Management Services

[Swatch]

Has anyone had any dealings with Capital Management Services? I received a call from them at 9:16PM this evening. I asked them if they were aware that it was after 9PM and they said "no, and that the dialer must have had a glitch."

[Cliff2009]

Has anyone had any dealings with Capital Management Services? I received a call from them at 9:16PM this evening. I asked them if they were aware that it was after 9PM and they said "no, and that the dialer must have had a glitch."

Get a phone recorder if you are in a one party recording state.

[BV80]

Was the call on your landline or cell phone?

[Swatch]

@ Cliff2009 will do!

@ BV80 The call was on a landline.

[kutuzov]

$$$$$$$$$$$$$$$$$

[Rudy Baylor]

They have offices in Buffalo, NY and Greenville , SC so they should have known it was to late as Indiana is in the same time zone.

[1stStep]

Sue!

They are a tentacle of LVNV

[Swatch]

Thanks everyone for your replies. I have already filed complaints with the FTC and the BBB. I did find something interesting on the BBB website regarding Capital Management Services.

Government Actions

Imported

In June 2009, the New York State Attorney General reached an agreement with Capital Management Services, Inc. The company has agreed to substantially reform their business practices in order to be in full compliance with the Federal Fair Debt Collection Practices Act and New York’s Debt Collection Procedures Act. According to complaints received by the Attorney General’s Office, collectors employed fraudulent tactics in an attempt to collect debts, including: •Contacting alleged debtors without a lawful justification for doing so and even after being asked in writing to cease all communication •Contacting consumers at their places of employment even though the collectors were aware that such contact was prohibited by the consumers’ employers •Discussing consumers’ debts with third parties (i.e. employers, neighbors, etc.), and doing so even after the third party told the company to cease such communications •Falsely claiming that the company was acting on behalf of an attorney and that the company or a creditor was about to commence legal action against the consumer •Failing to respond to consumers requests for debt verification. The company has agreed to enhance their compliance protocols and make it easier for consumers to file complaints against individual collectors. They must create a direct link on their web site to consumer complaint forms. They must also maintain an employee disciplinary history database, as well as a comprehensive database of all complaints made by consumers or third parties who were wrongly contacted by collectors.

A link is available but I can't list it here as I don't have enough posts yet.

[BV80]

Since the rep admitted to using a "dialer", I was hoping they had called your cell and didn't have permission.

[1stStep]

And that their call was timestamped on your call log...

[Swatch]

I'm going to be contacting my phone company to see if they have a call log. If not, I just realized that my DVR logs all calls with date, time and number.