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Posted

I see these folks running hard credit report. It is affecting my credit score since I am in the process of refinancing. I tried to reach them on their north hollywood number 818 762 6262 but in vain. Looks like that number is disconnected. I tried googling and got the same number. Is there any other number that I can use? I want to talk to them to get rid of the enquiry as I didnt authorize them to run.

TIA

Posted

Did you perhaps have a Washington Mutual account at one time? Chase acquired all of WAMU's accounts.

If there's no connection to Chase at all, as 1stStep said, dispute the inquiry.

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