Business keeps calling my cell phone, won't stop even after I asked them not to call

[swagglefresh]

This company called my cell phone over 200 times. I told them to stop calling (I had a prior relationship with them), and they continued to call for over a month. Got the representative's name, ID, etc., too. They weren't trying to sell anything - they kept calling to pretty much ask me to tell them how I felt about their business (robocalls constantly) - I can't figure out if there's a case against them for the incessant calls though. I know that if this were a debt collector, we'd have something here - but for this type of thing, can't figure it out. Any suggestions?

[shellieh98]

Look them up online, see if you can find an opt out. Or in my settings on my cell phone, I can block calls, so I just block those nuisance numbers.

[swagglefresh]

I already opted out. They won't stop calling my house and cell phone. It's a large company, not some small spammy thing.

[shellieh98]

Then mail them a deist and desist letter certified. If they continue to call after that you can file a complaint with the FCC, here is the info on their site. http://www.fcc.gov/guides/unwanted-telephone-marketing-calls

[BV80]

@swagglefresh

 

From the FCC:

 

"An established business relationship (EBR) exists if you have made an inquiry, application, purchase or transaction regarding products or services offered by the person or entity involved."

 

If that fits your situation, and if you had provided them with your cell phone number, send them a letter revoking permission to call that number and, as @shellieh98 said, to cease and desist their calls.

[TomnTex]

Look online, I found a call blocking box for about $80.00. When someone calls, you can then block that call (on a home line only) it will handle about 1000 calls. I stopped a lot of that garbage with it.

[lheart]

Don't block the number! Just send them the letter revoking the permission to call, CMRRR.  If they call after they receive the letter, start documenting it and then file a TCPA lawsuit for the violations.

[debtzapper]

Contact this NV atty about the calls.  200 calls asking you how you felt about their business and you told them to stop would seem actionable.   

 

http://consumerlaw.justia.net/

[debtzapper]

If they are calling your cell phone without your permission, they don't have to be telemarketing you.  As the law says,

 

 47 U.S.C. § 227((1)(A)(iii).

It shall be unlawful for any person within the United States, or any person outside the United States if the recipient is within the United States —

(A)

to make any call (

other than a call made for emergency purposes or made with the prior express consent of the called party) using any automatic telephone dialing system or an artificial or prerecorded voice —

......

(iii) to any telephone number assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service, or any service for which the called party is charged for the call;

[debtzapper]

There are three elements to a TCPA claim: (1) the defendant called a cellular telephone number; (2) using an automatic telephone dialing system; (3) without the recipient's prior express consent. Meyer v. Portfolio Recovery Assocs., LLC, 707 F.3e 1036, 1043 (9th Cir. 2012)

[debtzapper]

See my PM