emily0000 0 Posted April 25, 2017 Report Share Posted April 25, 2017 Hi.. I just learned that my credit card account was sold to portfolio. They sent me a verification letter and everything seems okay. after i received the verificatian letter I, on the phone told them that i will pay in full ($400). They again send me a letter. The letter contains account information and write this: you have made an arrangement with mr.xx on the phone to make your payment in full. and bla bla. The letter doesnt contain this: we will update the account as paid in full once we receive the payment(should i request them to add this in the next letter before making payment) or "you have made an arrangement with mr.xx on the phone to make yourPAYMENT IN FULL" would enough for me to force them to update the account as paid in full after i make the payment? Quote Link to post Share on other sites
