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Experian: "Refuse to Investigate"


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I have searched all over the forum, however I cannot find a thread that discusses this topic.

Can someone point me in the right direction, as Experian has sent a response for refusal to investigate. 

It has been more than a year, since we disputed items on this report. Suggestions?

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Your remedy for a refusal to investigate is to sue them under the FCRA.  Keep in mind:  

"a consumer reporting agency may terminate a reinvestigation of information disputed by a consumer under that paragraph if the agency reasonably determines that the dispute by the consumer is frivolous or irrelevant, including by reason of a failure by a consumer to provide sufficient information to investigate the disputed information."
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2 hours ago, hendu said:

I have searched all over the forum, however I cannot find a thread that discusses this topic.

Can someone point me in the right direction, as Experian has sent a response for refusal to investigate. 

It has been more than a year, since we disputed items on this report. Suggestions?

What reason did you give for your dispute both times?

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25 minutes ago, hendu said:

Different date on the trade line.

Which date?  There's more than one date on a TL.

You used that same dispute both times?   What was wrong with the date?

Was that date the same both times you disputed it?

You have to provide some details so that we understand the nature of your disputes.

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  • 2 weeks later...
On ‎4‎/‎8‎/‎2018 at 7:42 AM, fisthardcheese said:

Did you send them a letter that was a copy/paste from something online full of legal jargon? If so, it likely prompted an automatic rejection as a form letter or robo-dispute.

Wow arrow straight to the heart of the problem. Is Experian now riding the razers edge on disputes? Or are they using the credit monitoring to vet tradelines now. So if it pops up on credit monitoring and you allow it then later dispute it, do they just automatically refuse to investigate?

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On 4/8/2018 at 10:42 AM, fisthardcheese said:

Did you send them a letter that was a copy/paste from something online full of legal jargon? If so, it likely prompted an automatic rejection as a form letter or robo-dispute.

It could also be due to the fact that the OP previously disputed the same account.

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