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The Arbitration "Devil"

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This "consumer credit law expert" seems to have missed the entire boat on consumer arbitration and foolishly tells consumers how to eliminate the best leverage they can get when dealing with credit and service/contract issues:

I'm no "consumer law expert", but I do know that a $20 check as my share of a class action benefits me far less than wiping out a $2500 collection debt when something goes wrong and hardships come up.  That is not even counting all of the uses for leveraging billing issues or service issues in the case of phone, TV or internet service providers (to name a few).

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