Kredit Posted July 2, 2018 Report Share Posted July 2, 2018 Hey, I am so STUCK and confused !!! I have some open charge cards that are giving me huge problems. I recently changed my number , got a new phone, & changed phone companies. Due to personal problems. Now I am running into a problem with “verified” phone number for the companies to send a verification text to when I try to make a payment on my charge card ! How do I make my new number verified so it can receive verification texts from banks for payments! I am totally dumbfounded as the banks and or credit bureaus can’t tell me how to do it. I’m soooo confused and wish I never changed my number. Any help?! Quote Link to comment Share on other sites More sharing options...
Harry Seaward Posted July 2, 2018 Report Share Posted July 2, 2018 7 hours ago, Kredit said: I recently changed my number How recent? I'm guessing they want something with some "verified" history and you may just have to wait a few months. Quote Link to comment Share on other sites More sharing options...
fisthardcheese Posted July 2, 2018 Report Share Posted July 2, 2018 Are any of these cards from banks with a local branch? Alternatively, until they fix their own screwed up system, maybe you could make payments over the phone or in person so you aren't hit with late fees. I despise the 2-step verification using text or email. This is nothing more than a lazy company trying to limit exposure to "hacking", meanwhile exposing the consumer to more ID theft potential and unwanted forced TCPA-authorized use of their cell phone. Quote Link to comment Share on other sites More sharing options...
Kredit Posted July 2, 2018 Author Report Share Posted July 2, 2018 I tried to make a 200$ purchase in lowes using my lowes charge card and they declined me and wanted a verified number to text! Until I give them a verified number to text my account is locked, and that’s for all my accounts!!! This is ridiculous ! Quote Link to comment Share on other sites More sharing options...
fisthardcheese Posted July 2, 2018 Report Share Posted July 2, 2018 What methods have you used to update your phone number? Have you talked to someone at the bank to help you fix this? Quote Link to comment Share on other sites More sharing options...
Kredit Posted July 2, 2018 Author Report Share Posted July 2, 2018 I’ve updated with all cards , I updated with the credit bureau. No one can give me an answer and when ever they do give me some type of answer it NEVER works. I am so frustrated. Quote Link to comment Share on other sites More sharing options...
Kredit Posted July 2, 2018 Author Report Share Posted July 2, 2018 What kind of system are they using ??? I’m so confused Quote Link to comment Share on other sites More sharing options...
Harry Seaward Posted July 3, 2018 Report Share Posted July 3, 2018 If you can't get any answers from the entities that are causing the problem, you're stuck just having to wait, I'm afraid. Quote Link to comment Share on other sites More sharing options...
LaneBlane Posted July 3, 2018 Report Share Posted July 3, 2018 I recently had to update the phone number on file with one of my credit card companies. When I went to their website to make a payment, a message said they needed to send a verification code to my phone. (The number they had was an old one I no longer used). It took one phone call to the credit card company to take care of this. They just asked me to confirm my account number. I think I also confirmed the old phone number before I gave them the new one. You may be able to log into your account online and change your contact information, including your phone. The process of verifying a number involves sending a text to your phone and having you confirm the code to verify you received it at the phone number provided. It has nothing to do with the length of time you've had the number. Quote Link to comment Share on other sites More sharing options...
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