Nelnet question (0-120)

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My student loans have since  been moved to great lakes so I'm currently not making payments to nelnet. 


I noticed a few weeks ago on my credit report that I have 4 loans from nelnet that went from on time to 120 days late all within a month. From August to September of 2015 iirc.


So I'm curious if there is any way I would be able to get nelnet to remove these remarks and if all of this still falls within the federal student loan laws. 


I'm also wondering how I could go from good standing to 120 days late withinn30 days on all the accounts simultaneously. 

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