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AAA Arbitration - The Process


LaneBlane
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I filed a Demand for Arbitration with AAA on October 22.  Although my case doesn't involve a credit/loan issue, I thought it would be helpful for me to post some information on the process.

Today I received an email from AAA with an attached letter addressed to both parties.  (I excluded some portions because they pertain specifically to my case.)

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The Letter:

The claimant has filed with us a demand for arbitration. The American Arbitration Association (“AAA”) has
determined that this arbitration arises out of a consumer agreement and, as such, the Consumer Arbitration Rules
(“Consumer Rules”) apply to this dispute. The Consumer Rules may be found on our website at www.adr.org.

Under the Consumer Rules, the consumer pays a filing fee of $200 and the business pays a filing fee of $300. We
have received the consumer’s $200 portion of the filing fee. So that the filing requirements are complete, the
business is requested to submit filing fees of $300, the expedited consumer clause review fee of $250 and its
arbitrator’s compensation deposit of $2,500, totaling $3,050.  (The clause review fee is only required if an arbitration
clause is not registered with AAA.)

Please make the check payable to the American Arbitration Association and include a reference to the case
number. Checks should be mailed to 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043. In the event that
payment is being made by a third party, such as an insurance company, please request that payment be sent
directly to the business’ representative. The business’ representative should then forward payment to the AAA in
accordance with the foregoing instructions.

The requested payment and submission should be received no later than December 2, 2019 and the AAA
may decline to administer this dispute if the business does not timely respond. It should be noted that the
consumer’s satisfaction of the filing requirements triggers the business’ obligation to promptly pay its share of the
filing fees under the rules and the business may owe all or a portion of the filing fees even if the matter is settled
or withdrawn. The AAA will refund any overpayments received from the consumer with the filing.

No answering statement or counterclaim is due at this time and the parties will be notified of the applicable
deadlines upon satisfaction of all the filing requirements.

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22 minutes ago, LaneBlane said:

It should be noted that the consumer’s satisfaction of the filing requirements triggers the business’ obligation to promptly pay its share of the filing fees under the rules and the business may owe all or a portion of the filing fees even if the matter is settled
or withdrawn. The AAA will refund any overpayments received from the consumer with the filing.

This is good information to know. Thank you for posting about your case. 

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