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Invalid debt


Ella
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A company that provides radiology service misapplied my payment and showed i still owed the $$. Then turned over the account to a collection agency  - for $205. Which then showed up on my credit report. I provided all the payment details to both the company and collection agency numerous times over a year and 1/2 time frame.  The radiology company finally found the misapplied payment and sent me an email verifying the error and the balance is zero and I owe no monies. The account is closed.

I provided this info to both the collection agency and Transunion. Transunion said the collection stays on my credit report.  The collection agency is not responding.  What can I do? This is so unfair

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  • 1 year later...
On 1/19/2020 at 7:37 PM, Harry Seaward said:

The provider is obligated to notify the collection agency of the error and recall the account. Have they said they have done this? 

Really? I have a similar experience, but with Credit One bank, and I was unsure of how exactly to act. It doesn't show up in my credit report yet.

 

edit: I just found out I can't really send a letter to the bank about this before CRA is involved. But I hope I can request that they notify the collector they sold the invalid debt to.

 

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On 1/19/2020 at 8:28 AM, Ella said:

A company that provides radiology service misapplied my payment and showed i still owed the $$. Then turned over the account to a collection agency  - for $205. Which then showed up on my credit report. I provided all the payment details to both the company and collection agency numerous times over a year and 1/2 time frame.  The radiology company finally found the misapplied payment and sent me an email verifying the error and the balance is zero and I owe no monies. The account is closed.

I provided this info to both the collection agency and Transunion. Transunion said the collection stays on my credit report.  The collection agency is not responding.  What can I do? This is so unfair

I assume the debt was paid (but the payment misapplied by the OC) before the account was assigned to the CA. If that is the case I would get off the telephones and get into your local Small Claims Court and file a suit against the CA for $2,000 Statutory Damages - $1,000 for the FDCPA violation of Misrepresenting the legal nature and Character of the debt (the fact that you owe it) and one for the CFRA violation of refusing to correct their TL (in this case, since the debt was paid off before the matter was sent to them, that there should be a TL at all). I can guarantee that the CA will just LOVE getting sued for $2,000 when their ability to collect is Zero.

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13 hours ago, Flyingifr said:

I assume the debt was paid (but the payment misapplied by the OC) before the account was assigned to the CA. If that is the case I would get off the telephones and get into your local Small Claims Court and file a suit against the CA for $2,000 Statutory Damages - $1,000 for the FDCPA violation of Misrepresenting the legal nature and Character of the debt (the fact that you owe it) and one for the CFRA violation of refusing to correct their TL (in this case, since the debt was paid off before the matter was sent to them, that there should be a TL at all). I can guarantee that the CA will just LOVE getting sued for $2,000 when their ability to collect is Zero.

The post you replied to is almost 2 years old.

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