AngryAtDave

Unauthorized Withdrawl of funds

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On June 1, 2021 Dave withdrew 75.75 from my checking account. Authorization for Dave to access my account was revoked in September of 2019 through the only means of communicating with the company – the Dave app. Instructions were given to mail me a final accounting and I would send a check to settle up. That invoice never came. Instead they waited 21 months to weasel into my account and took $75.75 WITHOUT AUTHORIZATION! You also added a $1 monthly membership fee to the bill adding insult to injury! I deleted my membership in 2019! They use bots for their customer service. My emails to support have been ignored. Anyone have any ideas what I can do?

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On 6/3/2021 at 10:30 AM, AngryAtDave said:

On June 1, 2021 Dave withdrew 75.75 from my checking account. Authorization for Dave to access my account was revoked in September of 2019 through the only means of communicating with the company – the Dave app. Instructions were given to mail me a final accounting and I would send a check to settle up. That invoice never came. Instead they waited 21 months to weasel into my account and took $75.75 WITHOUT AUTHORIZATION! You also added a $1 monthly membership fee to the bill adding insult to injury! I deleted my membership in 2019! They use bots for their customer service. My emails to support have been ignored. Anyone have any ideas what I can do?

Find their mailing address and send a letter via certified mail return receipt requested expressing your concerns and desires to close your account. You'd need to read the terms and conditions of their service, and follow them. I personally would look up their registered agent for service of process, and send any letter I prepared to that person.

Good luck with finding their legal name and registered entity info on a secretary of state website. I tried, and could not find Dave, Inc. in California or Arkansas. But if you find their registered legal name in an SOS data base, you should then also find the registered agent for service. I did find Evolve Bank and Trust, but that seems to be exclusive for the debit card banking that Dave offers. And wouldn't be applicable to your use of the payday loan app, I would not imagine.

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