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My Equifax File Has Split


KathleenSR
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I Seem To Have Two Completely Different Equifax Files

I have long suspected that I have a split Equifax account. My credit report on Equifax.com has two of my accounts, the mailed version has the other 23. All of the accounts are mine and are being reported accurately. Their customer service representatives refuse to verify my identity over the phone and they wouldn’t be able to help with this anyway. I have mailed Equifax my identifying documents and also uploaded them to their site via their dispute process. Annualcreditreport.com can’t verify my identity to send me a new EQ report so I downloaded their form and sent it off with the requested identifying documents last week. I have no idea what I have to do to get an accurate EQ file. Does anybody here know? Thanks in advance.  

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